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Studies have repeatedly shown that businesses that create an engaged workforce are more profitable, resilient, and able to cultivate growth. It is, therefore, surprising that so many organizations fail to provide the conditions necessary to promote growth through employee engagement. If your company is not exceeding your expectations, here's how employee engagement drives new business leads.

Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.

HVAC companies face the unique challenge of managing construction projects while also juggling a service organization. While overwhelming at times, especially in an industry where the margin of error is slim to none, there are several things that HVAC companies can do to prepare to organize and deal with requests for information (RFIs).

If your business is anything like most businesses, a potentially inexhaustible source of workplace ideas and innovation lies untapped right under your nose. That innovation source is your employees. However, if your business is, again, anything like most businesses, a lack of employee engagement is most likely preventing you from leveraging that source.

Good relationships with your customers are your business's bread and butter. It is a well-known fact that customers who have good experiences tell only a few people, whereas customers who have bad experiences will tell everyone they know – and then some, via social media.

Engaged employees are enthusiastic about their work and take the initiative in their job responsibilities; they’re also more likely to take positive action to further their employer’s reputation. 

Unfortunately, the global level of employee engagement is dismally low – according to Gallup’s 2012 State of the Global Workplace study, 84% of Canadian employees are NOT engaged in their work.

Once you choose the culture you want to cultivate in your company, the fastest way to make it a reality is to engage your employees in its creation. If you read recent Gallup studies, however, using employee engagement to nurture a company culture is not something many companies are doing.

Editor's Note: This post was originally published in March 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Data re-entry is a major problem. While the term is self-explanatory - data that was previously entered being entered again – the issue itself is far more complex. In addition to being inefficient and time-consuming, data re-entry is very error-prone, which puts you in the dangerous position of making poor decisions due to inaccurate or incomplete data.

Have you ever envisioned a process and examined it from every angle and ran it through a million mental simulations and declared it as close to perfect as it could be – and then it was a total failure upon implementation? Have you had this happen and never figured out exactly what went wrong? While both of these things are totally normal in business, they're not exactly desirable.

The most important part of implementing new software is doing so without interrupting workflow. You can't avoid downtime while you make the transition, of course, but how do you avoid losing additional working hours during the process?

Editor's Note: This post was originally published in January 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Even if your company’s time and energy are divided between numerous operational needs in numerous locations, the maintenance of your rental equipment is crucial for overall efficiency and productivity. It can be a daunting task, yes, but a necessary one, because rental equipment is such an important money-making venture for your business.

There is a myriad of reasons you might choose to use rental equipment: