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Business Management and Process Consulting Blog

Strategic Leadership Association – What I learn every retreat

Posted by Rob Greeno on August 21, 2018 at 7:00 PM


I have been attending the SLA (Strategic Leadership Association) retreats for years now.  Each one has given me some new tools and techniques to better my business. The topics are always something useful to the business world but not why I attend.  I attend because of the wealth of knowledge in the room at each retreat.  The room is filled with business owners and managers that have a combined knowledge far greater than anything I could have imagined.  Being able to hear how they have improved their businesses, what has worked, what hasn’t worked and where they plan to get to in the future and how they will get there has been immeasurable in terms of value.

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Topics: Guiding Great Businesses, Customer Service, Business Process, Productivity, Consulting, Employee Engagement, Automation, Technology, Customer Satisfaction



15 Steps for Continuous Business Improvement

Posted by Keith Greeno on May 2, 2016 at 7:30 AM


Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.

We’ve said it before, and we’ll say it again – and probably again and again and again: the only constant in life is change. The problem with change, however, is that it can be negative; we must take care to ensure that we change in the right “direction” – that is, change should propel us forward rather than backward.

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Topics: Productivity, Consulting



Hire the Best

Posted by Rob Greeno on April 24, 2016 at 7:30 PM


Editor's Note: This post was originally published in October 2015 and has been updated for freshness, accuracy, and comprehensiveness.

The Business Development Bank of Canada’s article – "The Five Do’s and Five Don’ts of Successful Businesses” – says “The most successful firms felt their biggest competitive edge came from offering a stimulating work environment and positive company culture.”

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Topics: Consulting



Keep Your KPIs Simple

Posted by Rob Greeno on April 18, 2016 at 7:31 AM


Editor's Note: This post was originally published in May 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Have you heard the phrase “You can’t manage what you can’t measure”?

It’s true, to an extent, but we must be careful not to get carried away and measure too much. If we keep track of too many metrics, we lose focus on what is really important. Because, what really drives your business?

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Topics: Consulting



5 Roadblocks of Change and How to Avoid Them

Posted by Rob Greeno on April 14, 2016 at 1:30 PM


Change isn’t easy but, as it’s been said, “the only constant in life is change.” Successfully managing change is crucial to successfully managing your business, and it requires an awareness of the roadblocks that might fall on your path as well as techniques to overcome or avoid them all together.

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Topics: Productivity, Consulting



Use a Business Process Review to Improve Your Competitive Edge

Posted by Keith Greeno on April 10, 2016 at 7:30 PM


Editor's Note: This post was originally published in August 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Are your business processes efficient? Inefficient processes negatively impact your position in the market, so fixing the flaws is vital to your success. The flaws, however, can be subtle and difficult to pinpoint.

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Topics: Productivity, Consulting



The Importance of Tracking Rental Equipment

Posted by Rob Greeno on March 6, 2016 at 7:00 PM


Editor's Note: This post was originally published in February 2015 and has been updated for freshness, accuracy, and comprehensiveness.

A big part of the latest project you signed on to do for an oil and gas company is providing geophysical consulting at several of your client’s new sites. To challenge your bottom line even more, you also agreed to have several crews working at multiple sites for an extended period.

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Topics: Oil & Gas, Consulting



Why You Should Pay for the Business Process Review

Posted by Rob Greeno on February 15, 2016 at 8:00 AM


You might be asking, “Why should I pay for a business process review? Aren’t they just trying to sell me something?”

Unfortunately, the answer is “maybe.” If the business consultant doesn’t share everything they learn and offer advice based on the business process review then yes, they were just selling it to you. If, however, the consultant uses the business process review as a springboard to learning about your business and go through the learning process with you, you should expect to pay for the knowledge and results gained.

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Topics: Productivity, Consulting



3 Reasons ERP Implementations Fail

Posted by Rob Greeno on February 13, 2016 at 7:30 PM


Editor's Note: This post was originally published in October 2014 and has been updated for freshness, accuracy, and comprehensiveness.

If your business is growing and you’ve been looking into a new business management software system, you’ve run across enterprise resource planning (ERP) systems. Now that they’re widely available for businesses of all sizes, they’re something you should strongly consider.

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Topics: Consulting, ERP



Why You Need a Needs Analysis

Posted by Rob Greeno on February 7, 2016 at 7:30 PM


Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Did you know that, statistically, over 60% of enterprise resource planning (ERP) implementations fail? That's a lot of failures.

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Topics: Project Management, Consulting