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Blogs

Posts covering best practices, trends, and insights.

15 Steps for Continuous Business Improvement

Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.

We’ve said it before, and we’ll say it again – and probably again and again and again: the only constant in life is change. The problem with change, however, is that it can be negative; we must take care to ensure that we change in the right “direction” – that is, change should propel us forward rather than backward.

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Hire the Best

Editor's Note: This post was originally published in October 2015 and has been updated for freshness, accuracy, and comprehensiveness.

The Business Development Bank of Canada’s article – "The Five Do’s and Five Don’ts of Successful Businesses” – says “The most successful firms felt their biggest competitive edge came from offering a stimulating work environment and positive company culture.”

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Keep Your KPIs Simple

Editor's Note: This post was originally published in May 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Have you heard the phrase “You can’t manage what you can’t measure”?

It’s true, to an extent, but we must be careful not to get carried away and measure too much. If we keep track of too many metrics, we lose focus on what is really important. Because, what really drives your business?

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Use a Business Process Review to Improve Your Competitive Edge

Editor's Note: This post was originally published in August 2015 and has been updated for freshness, accuracy, and comprehensiveness.

Are your business processes efficient? Inefficient processes negatively impact your position in the market, so fixing the flaws is vital to your success. The flaws, however, can be subtle and difficult to pinpoint.

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Sometimes We Are Our Own Biggest Roadblocks

In Gary Harpst’s book, Six Disciplines Execution Revolution, he writes “Everyone needs to understand that there is no one on earth who wants to do what he or she should be doing all of the time.” You may see yourself in this statement – I know I do. Like me, you might very clearly understand that you must work continuously to improve your processes, your relationships with customers, and the quality of your work. But, like me, you may sometimes grow weary of change.

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