15 Steps for Continuous Business Improvement
Editor's Note: This post was originally published in April 2015 and has been updated for freshness, accuracy, and comprehensiveness.
We’ve said it before, and we’ll say it again – and probably again and again and again: the only constant in life is change. The problem with change, however, is that it can be negative; we must take care to ensure that we change in the right “direction” – that is, change should propel us forward rather than backward.