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Posts covering best practices, trends, and insights.

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Why Real-Time Reporting Could Make or Break Your Construction Business

When it comes to construction reporting, timing is everything -- the closer you are to real- time reporting, the better your opportunities to respond to emerging project issues.  Success in the construction industry is dependent on timely, accurate reporting that gives you a wide-angle view of your operations with zoom-in capabilities.  As a construction owner or manager, how can you consistently make good decisions without real-time reporting? If you are using QuickBooks or Sage 50 for your accounting, you are likely using Excel or some other stand-alone solution to track your projects, resulting in decisions based on outdated, inaccurate data. These decisions could result in significant project issues which could break your company.

Construction-specific software makes it easier than ever to make informed, timely business decisions. Getting the financial big picture is no longer a big hassle -- and no detail escapes you because all details are integrated in a central system with a single source of project data truth.

You can keep key project personnel in the loop by capturing and sharing valuable site-specific data; and that information is accessible even when you’re not in the office, keeping you more in touch, and more in control, than you’ve ever been before. How improved would your decision making be if you had accurate, timely information at your fingertips whenever you wanted it? How long can your business survive when project cost overruns occur due to your inability to respond to issues as they are happening?

Current construction-specific software solutions are able to provide real-time reporting that can make or break your construction business.  Sage 100 Contractor is one construction-specific solution that features user dashboards, custom alerts, and over 1,200 built-in reports. It gives you that complete wide-angle view of your operations with drill-down, zoom-in capabilities to the details.

https://www.asyma.com/sage-100-contractor

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Operational Visibility

Operational Visibility

One of the main tasks of running any business is knowing where you are at operationally. By having a dashboard where you can quickly see a total of new service orders created, current invoices, past invoices and completed calls; not only helps in resource planning but keeps your mind at ease in focusing on what matters.

A case in point, we recently had our stove fixed at home. At the end of the job, the technician pulled out the paper service receipt and rubbed the face of the credit card for payment. Prior to this technological payment taking process, the technician had come previously and informed us that he didn’t have the part and left saying he might have to reschedule the work for another day. This left the kids and more importantly, left me with no more chocolate chip cookies for a week! Before I Hulk out on how inconvenient this was, as an owner of this business, I would have wanted to know;

  • Did the technician make it to site?
  • How many visits were made?
  • Did the technician have the right part for the job?
  • Often overlooked – how was the customer service?

Here and now, there are tools that enable you to have this kind of visibility. With a real time, streamlined process, your sequence of activities would be;

  • technician picks a part from the warehouse before going to site
  • calls the customer with the estimated time of arrival
  • Punch actions for start – stop (travel and Work)
  • If work is satisfactory, take electronic payment from customer
  • Technician moves on to the next job assignment

With this kind of setup, you are receiving real time information from the field, where the technicians use their mobile devices to provide this info. The real time info ties in to your backend accounting.

Some of the benefits are;

  • Improved communication between the office and the field technicians
  • Enhanced customer service
  • Reduced paperwork
  • Reduced time to invoice, by tracking time, materials etc…
  • Potential new business by creating quotes while on site

Back to our recent encounter with the third kind, the technician came back the same day and the invoice/receipt charge made it to my credit card eventually.

We are at an age where we can cohesively work with technology to make us more efficient provided our internal processes are clearly defined.

Click Here to see the technology available – Sage Service Operations video

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Reduce Bid Time and Increase Bid Quality

Better Estimates in half the time.

As a small construction company, you will likely start out using a spreadsheet to create Quotes and Estimates for your jobs. Spreadsheets work OK for those small, simple jobs but become difficult to work with as the detail and complexity of the job increase.

If the jobs you bid on are complex to begin with, a spreadsheet might actually be slowing you down or causing un-necessary loss of potential revenue because of error and inaccuracy.

A spreadsheet is a great way of displaying data in columns and rows and even doing some pretty amazing calculations but is it the best tool for the job. Think of it like using the handle of a screw driver to pound in a nail. You can do the job, but you’ll go through a lot of screw drivers and it will take you a lot longer to get the job done. You might even risk injury. When you want to pound nails, you use a hammer. It gets the job done quickly and efficiently compared to the screw driver or you can take it to the next level and use a nail gun.

The point is, a screw driver isn’t an effective hammer and a spreadsheet isn’t an effective estimating tool.

What is a good estimating tool?

A good estimating tool will

  1. allow you create a list of all items you use in your jobs, along with their costs and allows you to add these items quickly to your worksheet
  2. allow you to group your job into phases
  3. allow you to group items together as an assembly and add the assembly to the worksheet
  4. allow you to create stored calculations to simplify the process of determining the amount of material used
  5. allow multiple views of your estimate
  6. allow you to create templates for common tasks and job components that can be reused as needed
  7. breakdown costs into a work breakdown structure (WBS) to import into your job cost application
  8. break out cost by labor, material, equipment, subcontract and other categories
  9. allow you to create purchase orders, subcontract orders, and budgets etc. from you estimate
  10. will integrate with your accounting and job costing to reduce duplication of effort when entering information
  11. will allow you to quickly recalculate the entire estimate as prices and quantities change

Sage Estimating is a great example of a top notch estimating application which will reduce the time it takes to create an estimate by 50% or more over using a spreadsheet. The application has many industry databases which simplify setup and get you started building better estimates quickly. It is also flexible enough for you to design your own customized system to meet your companies’ specific needs.

Sage Estimating integrates with Sage 100 Contractor and Sage 300 Construction and Real Estate. These systems share information so that you enter it once and use it in all applications.

Your estimate becomes part of the permanent record for your job and can be used in your accounting and job costing to create budgets and work schedules and compare actuals to estimates. The work breakdown structure of your estimate becomes the cost codes of your job and are further broken down by categories like labor, equipment and material. With the cost codes in place you can use this same information to schedule when material will arrive on site and schedule work for both employees and subs.

Once the job is done you can compare your actual's with the estimate to determine what changes need to be made to improve your estimating for the next job. This way your estimates get better over time and you win more and better work and can insure it is profitable.

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Is QuickBooks or Sage 50 Limiting your Construction Business?

When you were starting out in business you needed an easy to use and functional system to handle your basic accounting requirements. QuickBooks or Sage 50 was likely the solution to your problem. A well known and supported solution with many good reports to help you move your business forward. The good part was that you did move your construction business forward. The question now; is that same easy to use system still functional enough to handle your growing construction requirements now and into the future? Do you have work arounds and multiple different solutions that data is entered into more than once? Chances are these added processes are costing you and your business time and money.

Do you find that you handle the following outside of QuickBooks or Sage 50 because they can't or do not provide what your business requires?

Project production
  1. Scheduling jobs and tasks for projects
  2. Document control for change orders, subcontractors, etc.
  3. Field management for projects
  4. Project management controls
  5. Service management for small jobs
  6. Service dispatch controls for labour and equipment
Estimating
  1. Estimate(s) for multiple levels
  2. Parts and assembly tracking with accurate pricing
  3. Automated creation of job budgets to compare to actual project costs
Accounting
  1. Tracking of work in progress for management and banking
  2. Complete project documentation for bonding
  3. Control over subcontractor billings to jobs
Construction analysis
  1. Dashboard reporting for all project and service jobs
  2. Project reporting for under and over billed jobs
  3. Project reporting with % complete for tasks and cost codes
  4. Equipment tracking of revenue and expenses

If you sit back a moment and consider the costs that these missing functions are having on your business, you will be very surprised. We recently completed a review for a smaller 25 person construction company. The result was a significant $63,000/Year that was being wasted with manual work around processes. These small business accounting solutions are simply not built to handle the requirements of a construction business that has grown and requires more out of a system and solution.

The good part is that there are construction solutions on the market that can handle these requirements, that are easy to use and inexpensive. Sage 100 contractor is one of these such solutions and would be a good option when researching different solution. http://www.asyma.com/sage-100-contractor-master-builder

You owe it to yourself and your business to consider some of the options available.

  

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Improved collaboration drives effectiveness

In the everchanging world of technology; if the software doesn’t fully integrate, then don’t use it.  When you take the time to carefully review your current non-integrated systems you will find that they are costing you thousands of dollars each year.  While many of these costs are hidden in additional administration wages, reduced productivity as well as supervisory staff, they are there none the less. One of our customers was running QuickBooks and had a custom program for project management as well as many excel spreadsheets. They felt that they had everything under control but on a detailed review we found that the additional reentry time into each one of these systems was costing them over $80,000 a year. In addition, a couple of the excel spreadsheets had major errors in them which likely cost them thousands more. Not very effective or efficient.

Now let’s think of a scenario where you allow everyone on a project, including the owner, project team, architects, engineers, and subcontractors to share information and collaborate. Think of the improved efficiency of being able to find and track documents as well as the project accounting transactions from the office or jobsite. In this scenario, you would experience seamless integration with job costs as well as having access to information like estimates, commitments, actual costs, and revenue. If you think this is not possible, or extremely expensive, think again. This technology and software solutions are available today in systems like Sage Project Center and at a reasonable cost that allows everyone with the required access to be informed while being more efficient. These systems will integrate seamlessly to the accounting department so everyone always has up to date information without the need to continuously re-enter the project data.

Project collaboration is a major management issue that all construction companies have.  While manually, this is a nightmare, we can use technology to help with this problem; using fully integrated solutions to give greater visibility into projects.  Yes, implementing one of the collaborative systems, can be disruptive, but with careful planning this can be minimized. Project management solutions simply help the project manager keep everyone informed easily and effectively.

Take a look at some of these solutions, they drive effectiveness and can help with your very survival.

To learn more contact Asyma Solutions. 

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Greatly increase construction project efficiency by reducing paper

While on a recent visit with a construction customer, they were showing me their new 500 sq ft filing room which contained nothing except the documentation on newer project files (the older ones were filed else where). Currently they photocopy each vendor invoice and then file them in the regular payable files as well as specific project files. All I could think about was what a waste of paper, space, time and energy. How much time was wasted filing and then trying to retrieve the required information? How timely was the project management decision making? How difficult was it to manage the project with all the information stored in the office?

Project management systems can not only eliminate this wasted time but also improve project management efficiency.  Think of a world where your project files are available anywhere, anytime, with the click of a button. A world where you can also control who gets access to which documents and all documents are tracked as to who has viewed them and when. Think of a world where all change orders and related plan changes are delivered to everyone who needs them. Think of a world where project closing documents are easily complied and delivered. This world is not in the distant future but available now; an example is at technology called Sage Project Center which not only controls projects but is integrated with the office accounting systems as well.

You might be thinking; “I don’t really trust web based or electronic project management systems, I have manual systems that handle this now.” The problem is, what if your competition uses them? Or during slow economic times you need to reduce costs wherever possible.  These systems simplify processes for projects from start to finish. Documents such as contracts, estimates, plans, blueprints and more can be stored much more efficiently and shared as required. It not only ensures that the correct people can review the documents but also it creates a trail so you can keep track of one another’s edits while preserving the document in its original form.  This whole process reduces admin time, manager/supervisor time and reduces costs.

The Project managers can greatly reduce the time to monitor a project, control change orders and subcontractors. The accounting department can better track revenue and expenses by being able to match invoices directly to the related projects. Reducing administration time of filing, trying to find/retrieve project files and specific documents.

With the use of systems like Sage Project Center you can significantly reduce paper while greatly improving the efficiency of your project management processes. Consider one of these systems and it will give you a jump on the competition and the importance of how going green is an environmental bonus for your business as well.

Chances are you now want information on this technology.  Contact Asyma today and we can help point you in the right direct.  Our team will also be at BUILDEX Edmonton, Booth 716 if you are attending this year and want to chat.  

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True project profitability by streamlining data entry in the field

You are a successful contractor.  You have built your Electrical, HVAC/Mechanical, Residential, General Construction or Heavy Duty Construction business into a reputable and successful business which customers have grown to trust.  However, like many contractors using QuickBooks or Sage 50, you have no clue or somewhat of a clue as to which projects are profitable and which are not.  You also struggle with administrative costs and reliability on project information coming from the field/job site.

You are not alone and technology can help.  We live in a world that offers technology and innovation in almost every aspect of our life.  If you have ever thought, “there has to be a better way” chances are there is.

We see customers struggle with data entry, errors, missed invoicing and not knowing project profitability on a daily basis, because we are also in the construction industry and know what that “better way” is.

Instead of having your technicians/supervisors/project managers manually fill out field tickets and/or timesheets why not have them enter the project information like time, equipment, materials directly into your accounting/project management system from the field?  Do you know or could you estimate the time savings, reduced errors and increased revenue streamlining this process could realize?  Chances are its tens of thousands of dollars every year. 

Are you asking yourself now “it seems there is a better way, I should consider this?”

Then you should consider the solutions and services available. 

My team is holding a complimentary online presentation (webinar) on this topic on Wednesday, January 18thClick Here for more information.

I hope this information helps you uncover ways to utilize technology in your business.

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