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Business Management and Process Consulting Blog

Reach Customers on Their Level by Automating Other Processes

Posted by Rob Greeno on October 21, 2015 at 9:00 AM


The newest generation of consumers knows very little about a world without cutting edge technology, and such technology makes them savvier. They have more knowledge than ever about your products, your competitors' products, prices, and customer service. The best way to reach out to this generation is to speak directly to them in a way they understand. To do so requires time and money, so automating other aspects of your business will increase your ability to satisfy your current customers and bring in new customers.

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Topics: CRM, Consulting



Sage 300 is a Contractor’s Dream

Posted by Rob Greeno on November 12, 2014 at 9:00 AM


Contractors operating in multiple counties and/or jurisdictions in Alberta encounter more requirements for doing business than their counterparts working in only one county/jurisdiction. This is especially true when it comes to figuring payroll taxes.

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Topics: CRM, Oil & Gas



ACCPAC Training Helps Businesses with Financial and CRM Capabilities

Posted by Rob Greeno on August 13, 2013 at 5:40 AM


With $55 billion attributed to new capital projects last year alone, the oil and gas sector is one of the largest contributors to the Canadian economy. A lot of those dollars were spread from one coast to the other in providing for manufacturer and contractor services – $21 billion went into the federal and provincial governments. An article in The Globe and Mail provides an overview on the occurring growth: “The biggest contributor to Canada’s balance of trade is, by a wide margin, oil and gas. The industry is a major job creator, employing more than 550,000 people.”

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Topics: CRM