You might be asking, “Why should I pay for a business process review? Aren’t they just trying to sell me something?”
Unfortunately, the answer is “maybe.” If the business consultant doesn’t share everything they learn and offer advice based on the business process review then yes, they were just selling it to you. If, however, the consultant uses the business process review as a springboard to learning about your business and go through the learning process with you, you should expect to pay for the knowledge and results gained.
Why Your Business Consultant is Worth the Money
Because ultimately, that’s what you’re paying for – the consultant’s knowledge and experience and how their knowledge and experience will improve your business. You’re paying for the privilege of working with a consultant who has extensive training and education in software and technology, business best practices, and your company’s way of doing business.
A business review is, therefore, in your best interests. You want your business to improve and a business process review is your best chance of getting results.
How to Get the Business Process Review Done Right
The price you pay for the business process review should be predictable and fixed, not hourly. — That is because you will also be investing much time in the endeavor, helping your consultant learn about your business and reviewing their recommendations for improvement. After the business process review, you should have a reasonably clear understanding of the effort needed on your part and their part as well as the value of the changes they’re proposing. At this point, they should be able to provide you with a realistic price for the work you are hiring them to undertake.
Finally, when you agree to a value-based consulting arrangement, be sure you are getting a guarantee of results. As long as your consultant does their job and you and your employees are fully cooperative – no matter how good a consultant is, they can’t change employee behavior – you should see in a predicted timeframe.
If you have a consultant perform a business process review, they should deliver results in the form of designs and plans for your team to use to change and improve the business. If you have a consultant perform the actual implementation of new processes and/or software, they should deliver the results in the form of savings or benefits to the business.
Want more information or to schedule a business process review for your business? today.