To manage your business efficiently, you must develop clear processes that define the way you do business. An organization can be no better than its processes allow it to be, and improving those processes will create positive, lasting change.
Not all processes hold the same value in business, however, so it is important to categorize your processes and focus your resources on the processes that offer the most value.
And what happens when a process has a problem? How do you determine the value of diagnosing problems, as well as curing them with within processes?
How to Determine the Value of a Process
To determine the value of diagnosing and curing problems, you must review each of the major issues or problems in detail.
1. What is the root cause of the problem?
2. What are possible process solutions to the problem?
3. What are possible technology solutions to the problem?
4. What are the costs of not adopting the potential solutions?
a .What additional employee time is required to perform the process?
b. What additional administration time is required?
c. What additional fees or expenses are required?
5. What are the benefits of changing to the potential solution?
a. What additional or timelier information would be available
b. What additional customer service enhancements are available
c. Would employees/management be less frustrated
6. Summarize the cost savings and the benefits to determine an estimate of the value of the change.
Answering these questions makes it easier to evaluate the list of process issues and problems, showing you the potential best value that your organization will receive from change.
We know it’s difficult to choose the best places to use your limited resources; using this process to determine the value associated with change can help you make that decision.
We can also help you with that difficult decision. Contact Asyma Solutions today.