Do you find that the daily task of printing, stuffing envelopes and distributing documents and pay stubs takes up a considerable amount of you or your staffs week? Ever need to reprint a cheque only to find there's no way to reprint a copy just like the one you printed five minutes ago or two weeks ago. How about reprinting or viewing cheques or other documents for an entire year for a vendor or employee. Now you can with a nifty utility called “PrintBoss” by Wellspring Software. Getting me to write a blog usually involves a cattle prod or something like it so you know I am not just advertising here. Wellspring has provided their nifty program to work with Sage Accpac and other accounting programs since forever. They are the kings of cheque printing – emailing – faxing etc. But don't be fooled into thinking this utility is just for cheque processing.

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I recently wrote an article suggesting that you go out and look for Human Resource software. With no contraction to my article I would like to quote Bill Gates to support my article.

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Are you still tracking employees, benefits, holidays using excel spreadsheets? Do you have a room full of filling cabinets packed full of paper dedicated to tracking past, existing and future employees?

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I was recently asked how to process credit card transactions to a vendor. There are 3 ways of completing this task

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Evaluation of business processes takes a step by step approach. Consistency and a review process for continuous improvement are what are required. 1. Review yourself, and understand your vision and goals

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When I first started working for C-TEC (Asyma's Edmonton branch before it merged with Lethbridge), I did the internal books. One of the SWI's (standard work instructions) I created for myself was a revaluation instruction sheet as I had never worked with a multi-currency database before. Initially I made the instructions very specific to what I needed to do for C-TEC, but within a day or two of completing this instruction sheet Glenn asked if I could modify it to be more generic and professional looking so he could give it to a client. That same instruction sheet has been reproduced to well over a dozen different clients (if not more) from its original creation 7 years ago.

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To quote Douglas Adams the British Comic "A common mistake that people make make when trying to design something foolproof is to underestimate the ingenuity of complete fools".

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To efficiently manage on a consistent basis you must develop good business processes. Improving business processes represents the greatest hope for positive, lasting change in all organizations. They define the way in which business gets done. An organization can be no better that its processes allow it to be. We all realizes that all processes can be improved, making them an excellent place to start looking for opportunities to improve business performance.

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Edward de Bono originator of the term lateral thinking wrote “The winner is the chef who takes the same ingredients as everyone else and produces the best results”.

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We've all heard the saying many times the “Only thing constant in life is change”. When you got into business or started the organization, all we required was a basic bookkeeping system. But things have changed. We have more complex reporting requirements, more employees, more projects to track, and more sales. We being the smart people we are start to adapt and add manual, usually excel spreadsheets to handle the additional tracking required.

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I have been asked recently to think about a management position and that got me thinking about what is expected from a manager... a great one! Then came the question of “do I want to lead or to manage”? Whilst both are equally important roles, there is apparently a huge difference between them. “A good manager does things right. A leader does the right things.”

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Often Consultants are viewed as overpriced suits that prepare reports detailing things that are already known, or implement changes that are counter productive. Yet management keeps hiring consultants over and over again. Why is this?

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The author of the Dilbert Comic strip Scatt Adams says "Remind people that profit is the difference between revenue and expense. This makes you look smart."

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"IF A MAN does not make new acquaintances as he advances through life, he will soon find himself left alone. A man should keep his friendships in constant repair. To let friendship die away by negligence and silence is certainly not wise. It is voluntary to throw away one of the greatest comforts of this weary pilgrimage." (Samuel Johnson) Taken from Dale Carnegie's Scrapbook

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In the business world being genuine will win you not only respect but trust. If customers see that you genuinely care about how their organization succeeds or fails would they not be more likely to use your products or services than a competitor?

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