 |
||||
 |
 |
 |
 |
|
 |
 |
Clients | Case Studies | Services - Consulting | Microage
MICROAGE
Q: How can a business system increase profitability? A: The right business processes provide tools that dramatically reduce processing time, wasted human resources and unnecessary costs. By streamlining workflow, a business can align its team, goals and priorities. Background MicroAge Computer Centre Lethbridge (249509 Alberta Ltd) is a locally owned computer sales and service company which is part of the national franchise. In 2001 the company changed ownership and the new owners were eager to find better ways to run the business. They were aware of problems within the company, but were unsure of ways to correct the problems and implement the solutions. Solutions Asyma Systems Ltd was asked to analyze MicroAge's current business processes. The key elements that Asyma Systems Ltd brought to the company were the diagnosis and prioritization of the problems that were preventing MicroAge from achieving optimal success. Through extensive analysis, the Asyma management consulting team developed a full strategic business plan and process including staff control and internal restructuring, service billing, advertising and financial reporting. This strategic plan had a positive impact on both workflow and increase profitability. Further, Asyma helped implement the solutions. Products Used Sage ACCPAC ERP 500 Results Following the recommendations and implementation, MicroAge was able to reduce the staff and increase the efficiency of handling customers by eliminating redundant processes. With the changes to the accounting processes, monthly financial statements were available to compare actual figures to budget. The changes in the sales and service departments helped to increase sales and control and evaluate service staff productivity. |
“Asyma diagnosed our business process and prioritized our problem areas then offered solutions that improved workflow and increased profits.�